FAQ
What types of products does Elite Emirates offer?
At Elite Emirates, we pride ourselves on curating a distinguished selection of accessories that seamlessly blend style with functionality. Our offerings include vibrant polarized sunglasses, designed to enhance your outdoor escapades, and high-quality wireless earphones, crafted for an immersive auditory experience that transports you to a realm of sonic bliss.
How can I ensure that my order is processed smoothly?
To facilitate a seamless transaction, we recommend that you provide accurate shipping details at the time of purchase. Our dedicated team processes all orders within 1 to 3 business days, ensuring that your exquisite selections are dispatched promptly. Should you encounter any issues, our customer service is always at your disposal to assist you.
What is your return policy for purchased items?
We understand that sometimes a product may not meet your expectations. Therefore, we offer a 30-day return policy, allowing you to return items in their original condition, unworn and with tags intact. To initiate a return, simply contact us, and we will guide you through the process, ensuring a hassle-free experience.
Do you offer international shipping?
Indeed, we extend our luxurious offerings to discerning customers across the globe. International shipping is available to selected countries, with shipping fees and delivery times varying based on your location. Please be aware that customs duties and taxes are the responsibility of the buyer, ensuring that your exquisite purchases arrive without delay.
How can I track my order once it has been shipped?
Once your order has been dispatched, you will receive a tracking number via email or SMS, allowing you to monitor its journey to your doorstep. You may track your order using the provided link or by visiting our Order Tracking Page, ensuring that you remain informed every step of the way.
What should I do if my package arrives damaged or is lost during shipping?
While we strive for perfection, unforeseen circumstances may arise. If your package arrives damaged, we recommend contacting the shipping carrier to file a claim, as we are not liable for products lost or damaged during transit. Please retain all packaging materials and damaged goods, as they may be required for the claims process.
Can I exchange an item for a different one?
While we do not facilitate direct exchanges, the most efficient way to acquire a different item is to return the original purchase and place a new order for your desired selection. This ensures that you receive the perfect accessory that complements your unique style.
How can I contact Elite Emirates for further inquiries?